SUGAR CRM
SugarCRM is the world’s leading provider of commercial open source customer relationship management (CRM). SugarCRM is a cost-effective, easy-to-use solution that allows companies to grow their business by letting them become extremely responsive to their customer’s needs. Sugar simplifies how your company organizes and tracks people, companies, and sales opportunities. With a single system of truth, your team can focus on what really matters: creating and retaining customers. SugarCRM beats the competition in flexibility, control, customization, and price.
Sugar Professional
Sugar Professional is a cost-efficient tool that helps companies align marketing, sales, support, and executive management. Sugar Reports and Dashboards allow users to gain real-time insight into how your company is performing across key areas.
Marketing can manage all campaigns across channels in Sugar and feed qualified leads to the appropriate sales teams with a click of a button. Sales people can use the tools and information to prioritize and close more deals. Customer support can view customer assets and account information to better handle requests. And executives gain visibility into the return on investment of marketing campaigns, up-to-date sales forecasts, and customer satisfaction levels through easy-to-use advanced reporting functionality.
Sugar professional offers the workflow automation and team and field-level security controls that streamline the flow of information through your company while ensuring that sensitive information is protected.
From Cloud to your browser Sugar Professional is accessed through a web browser with maintenance and updates managed by Sugar Open Cloud technology—a global on-demand platform that delivers application updates from third-party providers like Hoover’s, LinkedIn, and Jigsaw. SugarCRM is the complete package when it comes to customer relationship management—offering great flexibility and control at an affordable price.
Sugar Professional
Sugar Enterprise has all the strong functionality, flexibility and low cost of Sugar Professional. With the same easy-to-use tools to help business users manage interactions across the customer lifecycle. Executives will find a full set of reporting tools to ensure they have the information necessary to make informed decisions. For IT managers, Sugar Enterprise places a premium on flexibility with a full set of tools for system management, customization, and integration.
Sugar Enterprise separates itself from Professional in two key ways. One it has enhanced SQL reporting. Second, it has a Self-Service Portal that allows your business to expose key CRM data elements to customers such as account information, support, and entitlement information. Sugar Enterprise helps companies reduce support costs while staying aligned with customers. Take your client service to the next level with Sugar Enterprise.